Privacy Policy | TARROW TOKYO

GLUCK JAPAN Co., Ltd. (hereinafter referred to as "the Company") recognizes the importance of protecting personal information and is committed to handling it appropriately in accordance with the following policy. This Privacy Policy outlines how the Company, through its brand Tarrow Tokyo (“we,” “us,” or “our”), collects, uses, and discloses your personal information when you visit or make a purchase from tarrowtokyo.jp (the “Site”).

Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

We also collect information about the individual pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect personal information including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

How We Use Your Personal Information
We use the information we collect to:

Fulfill orders placed through the Site;

Communicate with you;

Screen our orders for potential risk or fraud;

Improve and optimize our Site;

Provide you with information or advertising relating to our products or services (only within our brand and only where permitted by applicable laws).

We do not use your personal information for third-party marketing purposes.

Sharing Your Personal Information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, such as:

Shopify (our e-commerce platform);

Payment processors (e.g., Shopify Payments, Stripe, PayPal);

Delivery services (e.g., Yamato, Japan Post).

We may also share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or to protect our rights.

We do not sell your personal information to third parties.

Your Rights (California Residents)
If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

The right to know what personal information we collect and how we use it;

The right to request deletion of your personal information;

The right to opt out of the sale or sharing of your personal information;

The right to non-discrimination for exercising your privacy rights.

To exercise these rights, please contact us at: [info@tarrowtokyo.jp]

Your Rights (Australian Residents)
If you are located in Australia, you have the right to:

Request access to your personal information;

Request correction of inaccurate or outdated personal information;

Make a privacy-related complaint.

We are committed to handling your personal data in accordance with the Australian Privacy Act 1988. If you have any concerns or complaints about how we handle your personal information, please contact us using the contact details below.

Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Cookies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The "Last updated" date will be modified accordingly.

Contact Us
For more information about our privacy practices, or if you would like to make a complaint or exercise your rights, please contact us:

Email: [info@tarrowtokyo.jp]
Mail: Tarrow Tokyo, [Your Office Address, Tokyo, Japan]