Contact form

We accept various inquiries regarding the TARROW TOKYO online store. Please enter the necessary information in the form below and click "Submit".

We will respond to your inquiries in order (within 3 business days, excluding Saturdays, Sundays, and holidays).

Please note that it may take some time if confirmation is required or if the request falls on a closed day.

Please refer to the following for the types of inquiries.

• Regarding defective products : If there is a problem with the product you received
• Regarding the product : the size and texture of the product
• Regarding orders : order cancellations, shipping, coupons, etc.
• Regarding OEM : Product production and uniform consultation
• equalto edition : Your thoughts on the product
• Other : Inquiries other than those listed above, opinions, requests, etc.

＜ TARROW TOKYO Customer Support ＞
Business hours: 11:00-18:00
Closed: Saturdays, Sundays, and holidays