Display based on Specified Commercial Transaction Law | TARROW TOKYO
Store Information
| Store name | TARROW TOKYO |
| Sales Manager Name | Seiichiro Kanno |
| location |
〒107-0061 Kitaaoyama Building 2F, 3-10-14 Kitaaoyama, Minato-ku, Tokyo |
| telephone number | 03-6263-2334 (Please contact us by email) |
| email address | info@tarrowtokyo.jp |
| Homepage URL | https://tarrowtokyo.jp/ |
About product sales
Product delivery time
Orders are typically shipped within 3 business days.
For international orders, shipping will be processed within 5 business days, and delivery may take around 10 days.
For international orders, shipping will be processed within 5 business days, and delivery may take around 10 days.
Please note that delivery may be delayed due to a large number of orders, weather conditions, etc. Delivery may also be delayed depending on inventory status, etc.
(In some remote islands and other areas, we may not be able to accommodate requests for specific delivery dates and times.)
The delivery method will be via shipping company.
*If out of stock
If the product you want is out of stock,
We will inform you and cancel your order.
wrapping
We currently do not offer gift wrapping services.
Returns and Exchanges
We cannot accept returns, exchanges, or cancellations of purchased items due to customer convenience.
Please be aware of this before placing your order.
In the following cases, we will generally exchange the product within 7 days of receipt.
In this case, we will cover the return shipping costs.
1. If the delivered product is defective
2. If the product is dirty or damaged
3. If the product you received is different from the product you ordered
However, please note that if the item you wish to exchange is out of stock, we may refund the product price.
We will cover the shipping costs for returns due to defective or incorrect products.
In addition, we will not accept returns in the following cases:
1. In case of exchange or return due to customer's convenience (wrong color, wrong size, etc.)
2. If you have used it even once
3. If scratches or damage occur due to customer's fault
4. If the product tag has been removed
5. If more than 8 days have passed since the product arrived
6. Other cases in which we determine that we cannot accept a return or exchange
In either case, please contact us by email at the address listed below within 7 days of receiving the product.
We will contact you again to provide detailed procedures.
info@tarrowtokyo.jp